A study of the best practices and procedures of risk mitigation techniques in elastic supply chain management in government sector in Jordan. “a case study on Arab Potash Company”

Recently, managing risks in the supply chain has taken on great importance due to the vulnerability of the supply chain and the importance of mitigating any disruptions that can affect the business. In a world of highly changeable events, the number of upcoming risks is increasing, and managers' strategies to mitigate these risks should be studied and noted to help mitigate similar issues in the future. Risks in the supply chain tend to occur infrequently but can have significant consequences for a company. Supply chain management has been crippled by the coronavirus epidemic, affecting various sectors. The study aims to explore ways to overcome and mitigate the risks that have been faced during crises such as the coronavirus pandemic. The Arab Potash Company was chosen to be tested as a case study to highlight their success story during the past two years, how they managed to achieve profits, and what their flexible adaptation strategies were that helped them maintain resilience during the pandemic, especially with the importance of potash in the agriculture industry and how it was affected by the border ban and social distance. Data from the company was collected from different teams along with interviews with heads of departments to conclude the basic steps and procedures that can help in mitigating risks and maintaining resilience in the business. The quantitative method was then applied by conducting a survey to test the relationship between different types of risks and responsiveness, performance, technology, and integration to support the qualitative findings of the research. The aim of the dissertation is to focus on the best practices and procedures of supply chain management that can avoid risks and help businesses survive during crises, especially in supply chain management, and more specifically on the elastic supply chain in the government sector in Jordan.